Preview Mode Links will not work in preview mode

   

How does hosted VoIP work?

Nov 25, 2021

Question: How does hosted VoIP work?

 

 

Answer: Hosted VoIP works through a third party provider who handles servers, infrastructure, and maintenance n their own facility.

 

Customers of hosted VoIP service only need to focus on the devices on premise, ensuring a solid connection to the hosted VoIP provider with QoS...


RingCentral Mitel Strategic Partnership

Nov 11, 2021

Another major cloud communication development involving RingCentral’s partnership with Mitel.

 

RingCentral is a leading provider in the market that is well known collaborating with other partners including Avaya, Verizon, BT and Tellus.

 

What’s interesting about this partnership is the terms of the deal which...


Is VoIP the same as cloud PBX?

Jul 4, 2021

Question: Is VoIP the same as cloud PBX?

 

 

 

Answer: VoIP, short for Voice over IP or Voice over Internet Protocol, is a technology that allows voice calls to take place over IP based network (i.e. the Internet).

 

Back in the old days, voice was delivered on dedicated telecom infrastructure.

 

That changed once...


AT&T's Strategic Shift Away from Media

Jun 5, 2021

Question: Why has AT&T’s acquisition of Time Warner and DirectTV so far been such a strategic failure?

 

 

 

Answer: I personally don’t view these acquisitions as strategic failures. To judge what success and failure is, you have to look at company’s baseline criteria and compare actual results.

 

For AT&T, they...


CPaaS vs UCaaS: What's the difference?

Nov 1, 2020

Question: CPaaS vs. UCaaS: What's the difference?

 

 
 

Answer: A great question and one that needs careful consideration before adoption one or both solutions.

CPaaS

Communication Platform as a Service (CPaaS) allows an organization to use communications tools like voice, messaging, video and...