Nov 25, 2021
Question: How does hosted VoIP work?
Answer: Hosted VoIP works through a third party provider who handles servers, infrastructure, and maintenance n their own facility.
Customers of hosted VoIP service only need to focus on the devices on premise, ensuring a solid connection to the hosted VoIP provider with QoS...
Nov 11, 2021
Another major cloud communication development involving RingCentral’s partnership with Mitel.
RingCentral is a leading provider in the market that is well known collaborating with other partners including Avaya, Verizon, BT and Tellus.
What’s interesting about this partnership is the terms of the deal which...
Jul 4, 2021
Question: Is VoIP the same as cloud PBX?
Answer: VoIP, short for Voice over IP or Voice over Internet Protocol, is a technology that allows voice calls to take place over IP based network (i.e. the Internet).
Back in the old days, voice was delivered on dedicated telecom infrastructure.
That changed once...
Jun 5, 2021
Question: Why has AT&T’s acquisition of Time Warner and DirectTV so far been such a strategic failure?
Answer: I personally don’t view these acquisitions as strategic failures. To judge what success and failure is, you have to look at company’s baseline criteria and compare actual results.
For AT&T, they...
Nov 1, 2020
Question: CPaaS vs. UCaaS: What's the difference?
Answer: A great question and one that needs careful consideration before adoption one or both solutions.
Communication Platform as a Service (CPaaS) allows an organization to use communications tools like voice, messaging, video and...