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Apr 29, 2019

In this Episode:
  • T-Mobile calls out Verizon & AT&T on their 5G deployments
  • AT&T, Verizon, T-Mobile Quarterly Updates
  • More Changes to the OTT Landscape
  • Verizon 5G launches in 20 cities plus Samsung S10 5G pre-orders
Q&A
 
Is there such a thing as too much contact with customers?
 
What is 5g spectrum?
 
What...


Apr 27, 2019

Depending on where you're at in life, you may have more than the other. Sharing my quick thoughts on time vs money and how either can be leverage to your advantage.


Apr 22, 2019

In this Episode:

  • T-Mobile / Sprint deal in jeopardy?
  • T-Mobile Bank Account
  • The rise of Streaming Video
  • More Tech IPO's 

Q&A

Why are you forced to get a landline included in a bundle with TV and Internet?
 
What are some essential customer service skills?
 
Do you still get phone books delivered to your house...


Apr 15, 2019

In this Episode:

  • Disney+ steaming service
  • Passwords hack from video streaming platforms 
  • T-Mobile TV service
  • 5G updates from AT&T & the US Government

Q&A

Is email or calling the best customer service strategy?

Why are telephone skills important?

How do I become more confident while talking to people? I’m...


Apr 12, 2019

I'm a big believer in setting and writing down goals. In this episode I share the most personal details about my life. Also, I discuss the process I went through to achieve my goals over a 13 year period.