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8x8 Work MMS support

Nov 10, 2020

 

I've really enjoyed the ability to send and receive text messages from one work number.

 

What held me back from fully embracing my 8x8 number was the lack of MMS support. 

 

What's MMS? You know, it's the ability to attach pictures to text messages.

 

There's no doubt in anyone's mind that we're a message first...


Analytics for 8x8 Work Overview

Nov 8, 2020

 

One of the challenging task you'll run into is determining how busy your staff is with handling calls.

 

Maybe you're hearing the phones ring off the hook but can't quantify the volume coming in.

 

Or need to forecast staffing levels during peak and low seasons.

 

In this tutorial, I provide an overview on using...


Virtual Office is Changing to 8x8 Work

Aug 12, 2020

 

Where we do work has changed drastically. Because of this, 8x8 is re-branding Virtual Office to 8x8 Work.

 

This video discusses the upcoming changes for the 8x8 Work app and how this affects current and future 8x8 subscribers.

 


True Cost of Cloud Communication Platforms

Aug 7, 2020

Q&A
 
Question: What is the true cost of cloud telephony platforms?
 
 
 
 
 
 
Answer: It’s a lot cheaper than legacy telephony systems.
 
 
One of the biggest differences is when cost are incurred.
 
 
An organization used to pay large sums of money upfront for the equipment, licenses,...


Guide to Find The Phone System

Jul 18, 2020

 

 

After going through quite a few questions on how to find the best phone system on Quora, I decided to consolidate them into a single guide for reference with real answers.

 

In here you'll find information that covers the factors driving changes to phone systems, considerations and how the cloud is accelerating...