Nov 10, 2020
I've really enjoyed the ability to send and receive text messages from one work number.
What held me back from fully embracing my 8x8 number was the lack of MMS support.
What's MMS? You know, it's the ability to attach pictures to text messages.
There's no doubt in anyone's mind that we're a message first...
Nov 8, 2020
One of the challenging task you'll run into is determining how busy your staff is with handling calls.
Maybe you're hearing the phones ring off the hook but can't quantify the volume coming in.
Or need to forecast staffing levels during peak and low seasons.
In this tutorial, I provide an overview on using...
Aug 7, 2020
Jul 18, 2020
After going through quite a few questions on how to find the best phone system on Quora, I decided to consolidate them into a single guide for reference with real answers.
In here you'll find information that covers the factors driving changes to phone systems, considerations and how the cloud is accelerating...