Preview Mode Links will not work in preview mode


Is VoIP the same as cloud PBX?

Jul 4, 2021

Question: Is VoIP the same as cloud PBX?




Answer: VoIP, short for Voice over IP or Voice over Internet Protocol, is a technology that allows voice calls to take place over IP based network (i.e. the Internet).


Back in the old days, voice was delivered on dedicated telecom infrastructure.


That changed once...

AT&T's Strategic Shift Away from Media

Jun 5, 2021

Question: Why has AT&T’s acquisition of Time Warner and DirectTV so far been such a strategic failure?




Answer: I personally don’t view these acquisitions as strategic failures. To judge what success and failure is, you have to look at company’s baseline criteria and compare actual results.


For AT&T, they...

CPaaS vs UCaaS: What's the difference?

Nov 1, 2020

Question: CPaaS vs. UCaaS: What's the difference?



Answer: A great question and one that needs careful consideration before adoption one or both solutions.


Communication Platform as a Service (CPaaS) allows an organization to use communications tools like voice, messaging, video and...

Cloud Telephony Review

Aug 28, 2020

Question: What is your review of Cloud Telephony?
Cloud Communications
Answer: For someone who’s worked with various telephony solutions, cloud telephony (also known as UCaaS ) was one tech advancement that really intrigued me.
At a high level, cloud telephony enables an organization to leverage telephony applications...

What is VoIP? How Does it Work?

Jul 26, 2020



Question: What is VoIP? How does it work?



Answer: Have you ever used any of the following functions within the last year?

  • Voice chat during an online game (i.e. Fortnite)


  • FaceTime audio or video a friend or family member


  • Used a landline phone at work or school which was plugged into a data Internet...